Several things are unique about the Metropolitan and all of its people: it's their warm, friendly, engaging styles. Rather than a hard sell, their approach is to suggest and educate about products and treatments that could be beneficial for me. Their goal is to have stellar service and excellent work at a consistent cost. I always leave with an after hours phone number, should I need to call, but I have never had that need. As opposed to being just providers of services, I really see them as partners in my quest to look the best I can. Tiffany, Ryan, Sharon, and Suzanne ROCK!